Roseanne Austin – Unsung Hero Awards

Nomination

Award Category:

Estates & Ancillary

Individual or Team Nomination?

Individual

Qualifying Qualities

In these challenging times, nominators were asked to show how the nominee had demonstrated the following qualities:

Exceptional work ethic - going above and beyond their job description, especially in the past 12 months.
Outstanding achievement/s in work or outside of the organisation where relevant.
Drive for innovation and proactive leadership in these challenging times.
High level of interpersonal skills, such as kindness, empathy, loyalty and thoughtfulness to staff and patients.
A resilience considering Covid to their role and to the health and wellbeing of their colleagues.

Nominators Answer

Nominee's story :

Roseanne I believe goes above and beyond her job description. I know her from liasing with maternity and also having had my daughter under her care. Roseanne is always helpful,friendly and a hardworking HSW. She liases with ourselves regularly and parents we have on the NNU always remember Roseanne. My daughter had a baby 5 years ago at only 16 years old, she had to have a ventouse as an emergency and of all the people in the room she was the one who spoke to my daughter and reassured her. She helped bathe her after delivery and helped her to breast feed. My parents were also present at the delivery and she was so kind to them also, showing interest in our family, taking pictures for us and generally being her usual happy jolly self. Roseanne always asks how my parents are and I will never forget what she did for us as a family and especially for my daughter as she was very scared. My daughter asked what was happening during the delivery and Roseanne was the only one who answered and stayed by her side as well as helping with the delivery. Roseanne is " a ray of sunshine ,she sparkles and spreads her glitter and happiness over us all". I would love to see Roseanne win this award as she stands out and is a great role model for the trust values.