Derbyshire Administration Team – Unsung Hero Awards

Nomination

Award Category:

Admin & Clerical

Individual or Team Nomination?

Team

Qualifying Qualities

In these challenging times, nominators were asked to show how the nominee had demonstrated the following qualities:

Exceptional work ethic - going above and beyond their job description, especially in the past 12 months.
Outstanding achievement/s in work or outside of the organisation where relevant.
Drive for innovation and proactive leadership in these challenging times.
High level of interpersonal skills, such as kindness, empathy, loyalty and thoughtfulness to staff and patients.
A resilience considering Covid to their role and to the health and wellbeing of their colleagues.

Nominators Answer

Nominee's story :

It gives me great honour to nominate my team members Abigail Barnes, Anthony Ogden, Laura Edwards and Rebecca Bower for an award. Anthony is no longer within our team as he has continued his career within EMAS and become a Trainee Technician as of April 2021, however it would be wrong to exclude him from this nomination as he has helped to achieve everything I have been so impressed with below. As we are all aware this year has been an unprecedented one for the NHS and I have been seriously impressed by the way my team have conducted themselves and adapted to new ways of working. Whether this be from home or coming into the office to complete key pieces of work, their passion and work ethic has not faltered. Throughout the pandemic, they have remained professional and dedicated to the Division and supporting both staff and managers and have worked tirelessly to complete their roles in an entire capacity. Their work has been integral to the day to day running of Division. Not only have they maintained their high standard of work whilst working remotely, they have also risen to the challenge of supporting with various essential Covid initiatives. This includes assisting in antibody testing and Covid vaccination clinics. These were essential to the Division to support staff and the swift maintenance of databases and flexibility the team were willing to work to were unparalleled. The team have maintained excellent communication between each other and are always assured of being able to contact a colleague for support if needed. Despite being away from each other, they have worked using programs such as Teams and have built a really supportive, effective working environment between themselves. I have been seriously impressed by the levels of kindness, understanding and honesty the team have shown not only to each other, but their peers as well during this difficult time. No one ever feels they need to be embarrassed about new ideas or asking a question and it is a wonderful team dynamic to manage. The level of resilience my team have demonstrated during this time is phenomenal. 2 members of the team have worked throughout and have both suffered personal loss and deep upset within their families. However, they continued to attend work and hold themselves to a high level of professionalism to support our staff. The remaining 2 members of my team have returned from maternity leave during this period and found everything they had previously known had changed however hit the ground running to get up to speed and continue their roles. It has been an absolute honour to manage these individuals and support them in their career within EMAS. Because of the above efforts, Derbyshire Administration Team have not only earned this nomination but also the respect and gratitude of those for whom they work with. As one of their peers who they have motivated and supported, I strongly urge you to award them the Unsung Hero Award 2021.