The Only National Awards For Non-Medical / Non-Clinical NHS Staff & Volunteers


Award Category:

Volunteer of the year

Individual or Team Nomination?


Qualifying Qualities

In these challenging times, nominators were asked to show how the nominee had demonstrated the following qualities:

  • Exceptional work ethic - going above and beyond their job description, especially in the past 12 months.
  • Outstanding achievement/s in work or outside of the organisation where relevant.
  • Drive for innovation and proactive leadership in these challenging times.
  • High level of interpersonal skills, such as kindness, empathy, loyalty and thoughtfulness to staff and patients.
  • A resilience considering Covid to their role and to the health and wellbeing of their colleagues.

Nominators Answer

Nominee's story :

When the COVID-19 vaccinations became available, 8 vaccination sites were set up across the city and Manchester residents become volunteer marshalls to help us deliver vaccinations and provide a positive patient experience. We have over 3,000 people signed up to be a volunteer marshal on one of the 8 sites. They have been amazing and provided their time, skills and knowledge to ensure people are greeted, informed and observed whilst on site. Volunteer marshals have experienced every kind of weather during December 2020 to March 2021 from minus 6 temperature, hail, rain, wind and more recently high temperatures and sunshine! During lockdown, this volunteering opportunity has provided emotional and mental health support for people who may have been furloughed, lost their jobs or lived alone. Volunteering has provided a sense of purpose for people, created new friendships and opportunities for people to be valued and gain new skills. We have provided character references for volunteers to gain employment, confirmed volunteering hours for student awards for local University and provided opportunities for people to complete community payback volunteering hours. This unpaid workforce deserve to be recognised for their passion and commitment they have shown and continue to show for the 8 vaccination sites - without them we would not have been able to do this as effectively as we have. You can see some of our volunteers here on twitter - Up to the end of May, our volunteer marshals have provided over 70,000 hours of their time to support the vaccination sites in Manchester.
Rating: 7.0/10. From 1 vote.
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