Portsmouth Hospitals University NHS Trust IT Department

Nomination

Award Category:

IT & Digital

Individual or Team Nomination?

Team

Qualifying Qualities

In these challenging times, nominators were asked to show how the nominee had demonstrated the following qualities:

Exceptional work ethic - going above and beyond their job description, especially in the past 12 months.
Outstanding achievement/s in work or outside of the organisation where relevant.
Drive for innovation and proactive leadership in these challenging times.
High level of interpersonal skills, such as kindness, empathy, loyalty and thoughtfulness to staff and patients.
A resilience considering Covid to their role and to the health and wellbeing of their colleagues.

Nominators Answer

Nominee's story :

The IT Department at Portsmouth Hospitals University NHS Trust (PHU) are an unbeatable team of IT professionals; delivering fantastic outcomes and nationally recognised solutions that are raising digital maturity, improving patient care and healthcare management. The IT Department are champions of transformation, forming a partnership with Healthcare professional at PHU to develop digital maturity. Results of this partnership include: • iDesktop - A bespoke solution comprising of various technologies that, in addition to enabling remote working, provides staff with the ability to easily move around the hospital and between devices taking their workspace with them wherever they go. • BedView - A bespoke web-based hospital flow and bed management system, not just for the Trust but extending into wider healthcare services as well, that includes functions for; managing doctors’ handover, medicines reconciliation, discharge planning, electronic GP correspondence and ward Digiboards. • Minestrone - A bespoke web-based clinical portal, accessible wherever the clinician is, providing a single-point-of-access and inter-connectivity to multiple sources of local and regional patient information • Technological experience for clinicians has been transformed; patient information is available and collaboration with colleagues possible on the right device, in the right place at the right time. • 50,000 hours of time has so far been saved since the launch of PHU’s Digital Strategy and reinvested into improving patient care and delivering extended healthcare services. • Flagship solutions have contributed to the Trust’s improved CQC overall rating of ‘Good’ and were highlighted amongst ‘Outstanding Practices’; contributing to improving decision making, patient safety and maintaining patient records. Hitting the ground running when the COVID-19 outbreak occurred, IT rose to new heights to deliver digital solutions needed to respond to challenges faced. These have included: • New collaboration tools for healthcare staff including messaging and virtual multi-disciplinary teams. • Rapid deployment of patient video consulting supporting virtual outpatient clinics. • Solutions to support the establishment of Family Liaison services, enabling patients and their loved ones to stay in virtual contact even when physical contract is not possible • Turbo charged software releases for the Trust’s flagship solutions providing healthcare staff with additional information and systems to be able to provide first class treatment and care. • Implementing Intelligent Automation within the Emergency Department. Accessing ambulance handover information is now faster, safer and less stressful for ED staff. PHU colleagues have shared their thoughts with the IT Department: • Dr David Murday, CCIO/ Acute Medicine Consultant: “It has been amazing to see how the IT department has stepped up to the immediate challenges. Rapid developments have made a massive difference to the way the hospital and beyond.” • Craig McGowan, Emergency Preparedness Resilience and Response Lead: “The IT Team are by far the best I have come across on site and within the UK healthcare system. It is a pleasure to work with you all.” • Dr Mark Roland, Deputy Medical Director: “I genuinely believe that the changes in the technology landscape delivered by IT within our hospital have been as important to supporting clinical staff to deliver safe and effective care to our patients as anything that’s been developed clinically”.