The Only National Awards For Non-Medical / Non-Clinical NHS Staff & Volunteers


Award Category:

Corporate Services

Individual or Team Nomination?


Qualifying Qualities

In these challenging times, nominators were asked to show how the nominee had demonstrated the following qualities:

  • Exceptional work ethic - going above and beyond their job description, especially in the past 12 months.
  • Outstanding achievement/s in work or outside of the organisation where relevant.
  • Drive for innovation and proactive leadership in these challenging times.
  • High level of interpersonal skills, such as kindness, empathy, loyalty and thoughtfulness to staff and patients.
  • A resilience considering Covid to their role and to the health and wellbeing of their colleagues.

Nominators Answer

Nominee's story :

The training team, along with the whole Trust, have seen their world change dramatically over the past 12 months and have not only kept their business as usual at high standards but also taken on a variety of extra responsibilities to keep our customers (the whole Trust) safe and well trained. In the last 12 months, we have had 50,085 e-learning completions on our Trust built learning management system, Green Brain, increasing our mandatory training compliance and giving staff the essential skills they need for their roles. This year has seen us put on over 119 face to face Trust Inductions as well as numerous additional inductions online. Quickly, the team changed Day 1 of Induction to be completed online to allow staff to be safely introduced to the Trust from their own homes involving developments in both our team and Green Brain in order to do this. They have developed and introduced a new 'hybrid' induction programme where staff do blended learning meaning that we could put on more inductions than ever before including for different staff groups - Medical Students, University of Winchester, Doctors Assistants, Student Healthcare Assistants, Project Wingman and even Vets. COVID-19 was something that we could have never prepared for and therefore training in all sorts of areas are paramount - the team during the period of March to May put on/organised over 30 Cannulation/Venepuncture training sessions, 25 IV study days, 4 central line training sessions, over 25 ward orientation sessions, over 150 enhanced PPE classes, and 100 Respiratory/NIV sessions. Later in the year, we also ran mask fit train the fit tester sessions for 300 staff members as well as organising equipment and guidelines for the Trust. HHFT also launched to use of the PeRSo 3 hoods as an enhanced PPE alternative to mask fit with the team running 127 training sessions over 5 weeks deploying 332 hoods. The team has facilitated numerous recordings of training and supported creating e-learning to ensure this 'new way of working' can move forward to the future. We have also introduced e-ILS to the Trust to allow staff to be ILS trained in less time to support the needs on the frontline. We have also produced the CAST video for HHFT as well as being actively involved in the COVID vaccination project team. We have managed to achieve all of this on top of our training needs, system developments, building works within the centre, working from home and while staying safe in the pandemic and I couldn't be more proud to be part of the team. We help all staff with their development, safety (for both staff and patients), inductions and future opportunities and 2020 has seen us do all this and more!
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