The Only National Awards For Non-Medical / Non-Clinical NHS Staff & Volunteers
Admin & Clerical
Individual or Team Nomination?
In these challenging times, nominators were asked to show how the nominee had demonstrated the following qualities:
- Exceptional work ethic - going above and beyond their job description, especially in the past 12 months.
- Outstanding achievement/s in work or outside of the organisation where relevant.
- Drive for innovation and proactive leadership in these challenging times.
- High level of interpersonal skills, such as kindness, empathy, loyalty and thoughtfulness to staff and patients.
- A resilience considering Covid to their role and to the health and wellbeing of their colleagues.
Nominee's story :
Lisa and Kathy make an absolutely amazing team and support not only our ward but offer support to other wards when they have had vacancies and the wider trust with projects such as developing a pictogram of the emergency equipment. Over the last year they have taken a lead in projects such as the re-arranging and redecorating rooms on the ward so they are not only in line with covid IPC guidelines but are pleasant for staff and patients to be able to work in. They have both worked exceptionally hard to ensure the ward is paper-light ensuring all scanning and filing is completed in a timely manner and reducing the amount of excess paperwork on the ward.
Lisa and Kathy take a lead in a number of different projects on the ward from the rolling out of the lateral flow tests to allocating audits and ensuring they are completed in a timely manner. This has been particularly helpful during these challenging times as it has allowed the clinical team to spend more time with patients and ensuring the ward is in line with changes in trust and national guidelines.
Both of them are always smiling and make staff and patients feel like they have time to help and support. They always aware of staff wellbeing and have come up with a number of things to improve staff wellbeing such as making improvements to the staff room, organising a baking rota, pizza Fridays, having a Christmas hamper, ensuring there are refreshments available, checking in with the staff especially on busy days or when there have been incidents on the ward.
Lisa and Kathy's hard work and dedication has been acknowledged by not only staff on the ward but by the senior leadership team who frequently comment on and admire their exceptional work ethic and the quality of their work and the amount of support they offer the team.