The Only National Awards For Non-Medical / Non-Clinical NHS Staff & Volunteers
Nomination
Award Category:
Corporate Services
Individual or Team Nomination?
Team
Qualifying Qualities
In these challenging times, nominators were asked to show how the nominee had demonstrated the following qualities:
Exceptional work ethic - going above and beyond their job description, especially in the past 12 months.
Outstanding achievement/s in work or outside of the organisation where relevant.
Drive for innovation and proactive leadership in these challenging times.
High level of interpersonal skills, such as kindness, empathy, loyalty and thoughtfulness to staff and patients.
A resilience considering Covid to their role and to the health and wellbeing of their colleagues.
Nominators Answer
Nominee's story :
The Health Independent Sexual Violence Advisors based within the Safeguarding Team have gone above and beyond their roles over the past 12 months .
The team started in 2018 with just one person and has grown to 5 people and has developed in Partnership with: Victim Support, East Lancashire Hospital, Southport & Ormskirk Hospital, UHMB, Lancashire Trust and the Office Police Crime Commissioner, a new and different way of working to support people in the community.
The most important part of the role, besides working in partnership, is employing the right people with the right skills and mindset to make the initiative work. Ultimately making a difference to the communities we serve over the footprint of Lancashire, which is a diverse community. The team must understand the adverse childhood experiences people may have experienced and support them in the pathway forward.
The Health ISVA innovative way of working as a team across many miles from Southport, Blackburn, Preston and Blackpool are ensuring that gaps in services to victims of sexual violence who need support are being met. The team are working closely with inhouse safeguarding teams and building relationships with organisations local to their areas, whilst always listening to the voice of the patients to adapt where necessary the service.
This service / team is unique to Lancashire and any other area in the UK; it is currently not happening anywhere else. To date the team have received 451 referrals, comparison of data Q1 2018 to 2019 showed an increase of 56%. Delivered 53 training sessions to over 750 staff. Feedback is extremely positive with 80 % of staff reporting they previously had no/or very little knowledge of sexual violence. 100 % of attendees felt satisfied and empowered, as it increased their knowledge and confidence of where to refer/ how to access support.
The team have already received some excellent feedback from patients: "Chatting to you helped me.". "Thank you for listening to me, I feel better now, thank you for coming to speak to me on the ward". "I don't know if I would have spoken about this had I not been in hospital, thank you for taking me seriously".
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