The Only National Awards For Non-Medical / Non-Clinical NHS Staff & Volunteers


Award Category:

Volunteer of the year

Individual or Team Nomination?


Qualifying Qualities

In these challenging times, nominators were asked to show how the nominee had demonstrated the following qualities:

  • Exceptional work ethic - going above and beyond their job description, especially in the past 12 months.
  • Outstanding achievement/s in work or outside of the organisation where relevant.
  • Drive for innovation and proactive leadership in these challenging times.
  • High level of interpersonal skills, such as kindness, empathy, loyalty and thoughtfulness to staff and patients.
  • A resilience considering Covid to their role and to the health and wellbeing of their colleagues.

Nominators Answer

Nominee's story :

I am thrilled to nominate Richard for the Unsung Heroes Award for Volunteer of the Year. Richard has demonstrated an exceptional work ethic, consistently going above and beyond his job description as a Volunteer Visitor (Befriender) at Arnold Lodge. His dedication and unwavering commitment to his role have made a profound impact, and his contributions both within and outside our organization have been truly outstanding. Richard's journey as a volunteer at Arnold Lodge began in 2012 when he became the very first Befriender at our facility. Since then, his work ethic has been nothing short of exemplary. In the past 12 months, he has demonstrated unwavering dedication, making extraordinary efforts to connect with his matched patient. He has been a constant presence in his patient's life, providing not just companionship but also serving as a source of inspiration. His efforts to remind his match of their visits, his thoughtful approach, and his ability to create a sense of anticipation have contributed to a significant transformation in his patient's outlook. Richard's exceptional work ethic, especially in the recent year, has exemplified his unwavering commitment to enhancing the lives of those he serves. Richard's outstanding achievements extend beyond the confines of our organization. His dedication has left an indelible mark on the patients he has served. His matched patient, who has nominated him repeatedly for recognition, speaks volumes about Richard's impact: "It helps me feel not so lonely. It gives me hope to carry on going." "Helps to keep in touch with the outside." "The days drag when you're on the ward - having R come around cheers me up." These testimonials highlight the tangible, positive changes that Richard has brought into the lives of those he befriends. Moreover, his support has enabled the patient to take active steps towards professional development and mending family bonds, reflecting an outstanding achievement outside our organization. In addition to his remarkable work ethic and achievements, Richard possesses a high level of interpersonal skills that set him apart. His kindness, empathy, loyalty, and thoughtfulness towards patients have been the cornerstone of his volunteer service. He has consistently demonstrated a genuine and compassionate approach, building trust and nurturing meaningful connections. Richard's exceptional interpersonal skills have not only enriched the lives of patients but have also contributed to the development of a supportive community within our program. In conclusion, Richard is an exceptional volunteer who has consistently gone above and beyond his job description. His outstanding work ethic, both in the past year and over his entire tenure, combined with his remarkable achievements, make him a standout candidate for the Unsung Heroes Award for Volunteer of the Year. His high level of interpersonal skills, characterized by kindness, empathy, loyalty, and thoughtfulness, have left an indelible mark on the lives of patients and the organization as a whole. Richard embodies the spirit of this award, and I wholeheartedly recommend him for this well-deserved honour. Thank you for considering Richard as a nominee
Rating: 8.0/10. From 2 votes.
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