The Only National Awards For Non-Medical / Non-Clinical NHS Staff & Volunteers


Award Category:

Corporate Services

Individual or Team Nomination?


Qualifying Qualities

In these challenging times, nominators were asked to show how the nominee had demonstrated the following qualities:

  • Exceptional work ethic - going above and beyond their job description, especially in the past 12 months.
  • Outstanding achievement/s in work or outside of the organisation where relevant.
  • Drive for innovation and proactive leadership in these challenging times.
  • High level of interpersonal skills, such as kindness, empathy, loyalty and thoughtfulness to staff and patients.
  • A resilience considering Covid to their role and to the health and wellbeing of their colleagues.

Nominators Answer

Nominee's story :

Ian took over the role of Youth Engagement Officer nearly 2 years ago (plus worked for the NHS for over 20 years) and YPAG has been transformed since. YPAG is the young persons advisory group for Birmingham Women's and Children's Hospital. As a group we meet every fortnight (plus project meetings in between) to ensure all decisions about young people have youth engagement meaningfully involved. Ian has taken the group from having around 10 actively engaged members to now over 30. I have been part of the group for over 3 years now and I have worked with 3 different youth engagement officers, no one has been anywhere as near as good as Ian. He is fun, supportive, encourages us and empowers our voice. Due to a lot of us being at school or university he gives up his evenings and weekends to run meetings, when he doesn't have to. His working week is defiantly more than 40 hours and he acts with compassion and passion. We have had difficulty getting projects delivered in BWC due to staff being set in their ways and not listening to youth voice. For example we created new bedspace signage. The old bedspace signage had legal name, nurses name and consultants name. The new signage has preferred name, pronouns, gender, phonetic spelling, plan for the day, who is at my bedspace and more. Ian could of quite easily given up (I think most would have because we have been championing this project for 2 years now). Ian however knows it will benefit young people as we have pals reports about people using dead names, calling whoever is at the bedspace Mum and Dad and we have co-produced the project with service users/experts by experience... He continues to champion the youth voice when we aren't able to and have difficult conversations with staff. This is just one example of the amazing work he does. Ian believes so much in us and has definitely lifted my self confidence. If we have an idea or want to use our lived experience to make positive change, he gives us the support resources and time to allow us to do it. He never says no and actively listens to everything we have to say. When we are at school and unable to make it to key meetings, he gets all our points so correctly and champions our voices no matter how hard it is to get heard. Ian is an incredible guy and has no clue how amazing he is. I have never worked with anyone like him. His kindness, support, active listening and enthusiasm makes it so fun to work with him. He doesn't get half the praises he deserves. The whole of YPAG loves him and are excited to spend our free time improving healthcare services.
Rating: 9.0/10. From 2 votes.
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