The Only National Awards For Non-Medical / Non-Clinical NHS Staff & Volunteers


Award Category:

Admin & Clerical

Individual or Team Nomination?


Qualifying Qualities

In these challenging times, nominators were asked to show how the nominee had demonstrated the following qualities:

  • Exceptional work ethic - going above and beyond their job description, especially in the past 12 months.
  • Outstanding achievement/s in work or outside of the organisation where relevant.
  • Drive for innovation and proactive leadership in these challenging times.
  • High level of interpersonal skills, such as kindness, empathy, loyalty and thoughtfulness to staff and patients.
  • A resilience considering Covid to their role and to the health and wellbeing of their colleagues.

Nominators Answer

Nominee's story :

Michelle has worked for a long time in the NHS supporting several specialist services within her varied Admin role. Michelle helped to develop her role and that of other Admin Support roles within the Community Sector and fought for a new Banding due to her extensive role and was successful. Michelle is the backbone of our West Cluster District Nursing Team. Despite on-going challenges and stressful environment within the district nursing service, Michelle supports EVERY individual in the team from students, new staff, existing staff, senior management and visitors. She ensures our working environment is safe and follows policies and gently reminds staff of our duties to also keep our work environment to a good standard. Michelle seeks to celebrate certain days within the year, this can range from 'Royal celebrations' to mini-team celebrations, Halloween, Christmas, Big Birthdays etc. She does this by decorating the office with very creative designs and is noticed by all. She organises medical representatives to visit the team so that we are at the forefront of new wound care developments and these are always welcome, as the Reps feed the team when they visit - BONUS! These special thoughts lift many during their days work and uplifts the working environment. She has shown support with patients who struggle to organise care where a nurse is needed and has been an advocate for them in ensuring their care is organised. Michelle is aware of the patients we serve and the diversity of patients we visit in our cluster. She is not judgemental and seeks to help where she can no matter the requests. Michelle is very experienced in her role and this is welcomed when challenging times arise as she is able to navigate difficult circumstances and find resolutions for staff due to her knowledge and experience. Michelle is reliable and she is also a very organised individual and seeks to help anyone where she can, no matter what is asked of her or the complexity of the request. She finds these requests a challenge and thrives on this. Michelle is thrifty when ordering stock for the District Nurses and is mindful of cutbacks within the NHS. You would think the money is from Michelle's own pocket she is so strict at times, but we acknowledge her restrictions and appreciate this. Michelle supports EVERYONE in the team at West Cluster District Nurses. We see her as a valued member of the team and a major 'cog' that helps us all perform well at work. Michelle even supports adjoining team support workers where she can, again due to the wealth of her experience within the NHS. I feel it is time Michelle was nominated for a 'Unsung Hero Award' for all that she has given back to the NHS in her years of employment and service. I will wish her well with this nomination and look forward to hearing the response! "GOOD LUCK MICHELLE" ....on behalf of West Cluster District Nursing Team
Rating: 8.0/10. From 3 votes.
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