The Only National Awards For Non-Medical / Non-Clinical NHS Staff & Volunteers
Nomination
Award Category:
Admin & Clerical
Individual or Team Nomination?
Individual
Qualifying Qualities
In these challenging times, nominators were asked to show how the nominee had demonstrated the following qualities:
Exceptional work ethic - going above and beyond their job description, especially in the past 12 months.
Outstanding achievement/s in work or outside of the organisation where relevant.
Drive for innovation and proactive leadership in these challenging times.
High level of interpersonal skills, such as kindness, empathy, loyalty and thoughtfulness to staff and patients.
A resilience considering Covid to their role and to the health and wellbeing of their colleagues.
Nominators Answer
Nominee's story :
Lesley is medical Secretary (directly) to at least 8 consultants, and my unsung hero. 'If Lesley can't do it, no one can'. We have never met & spoken on the phone only once, but I have emailed her for support during the last four years. She approaches everything she does with a sense of humour, fun and *willingness* - the likes that I've not seen before. Lesley has been absolutely Pivotal in ensuring that patients with serious conditions do not run out of medical options and receive treatment in a timely ways. This contributes in measurable ways to meeting wider trust targets whilst actioning trust values in real & pragmatic ways. 'If Lesley can't do it, no one can'. Leslie has been equally pivotal equally pivotal; enabling hepatology research success at our Trust which includes meeting time to targets whilst enabling the quality and integrity of our work. Lesley Cates is committed - to people, their health, wellbeing and needs.
All of this has a cascade effect that most are unaware of. To achieve what she does is a complex & time consuming process. Lesley navigates challenges like a Jedi; calmly, quietly, constantly and consistently. Everything I have written reflects her work ethic & understanding of processes and people.
And with this, I leave you with my experience of the fabric that is my unsung hero, Lesley Cates: from John Dunnes poem, 'No man is an Island':
"Every man is a piece of the continent,
A part of the main."
"Any man's death diminishes me,
Because I am involved in mankind,
And therefore never send to know for whom the bell tolls;
It tolls for thee."
https://www.poemhunter.com/poem/no-man-is-an-island/. Accessed on 5 Dec 2023. From the original John Donne, Meditation 17, Devotions upon Emergent Occasions. Published in 1624.
Register your score below:
To register your score, please click on the star rating that you wish to give this nomination out of a score of 10.
