The Only National Awards For Non-Medical / Non-Clinical NHS Staff & Volunteers


Award Category:

IT & Digital

Individual or Team Nomination?


Qualifying Qualities

In these challenging times, nominators were asked to show how the nominee had demonstrated the following qualities:

  • Exceptional work ethic - going above and beyond their job description, especially in the past 12 months.
  • Outstanding achievement/s in work or outside of the organisation where relevant.
  • Drive for innovation and proactive leadership in these challenging times.
  • High level of interpersonal skills, such as kindness, empathy, loyalty and thoughtfulness to staff and patients.
  • A resilience considering Covid to their role and to the health and wellbeing of their colleagues.

Nominators Answer

Nominee's story :

The EPR analysts is a small team of eight dedicated staff who manage the upkeep and changes required for a large integrated ERP system within an acute hospital. Each quarter they will have on average completed 200 new builds, patient pathways, many amendments to existing forms. They are adaptive and reactive when working along side clinicians and clinical change leads to ensure patient safety is upmost when a digital solution is required. They support with integration of additional software and medical devices to ensure a seamless transfer of data into the EPR. An example of this, to support timely discharges for patients requiring therapy assessment, to reduce the number of unnecessary or irrelevant discharges received by the therapists, a new screening tool was added to the referral pathway. This enables the therapy staff to review their requests rapidly and screen out unwarranted requests and therefore prioritize their patients and support timely discharges and increase bed capacity. An automated process has also been included for orthopaedic patients who would all routinely require a referral, thus also reducing the work load for nursing staff. During Covid they worked tirelessly to complete all the system changes required as the hospital reconfigured to manage the Covid onslaught. Some of them working through the night to make sure patients pathways were correct allowing the clinicians the monitor and manage their patients care. This team in integral to the patient journey; their dedication is rarely mentioned as they are completely in the background, yet system changes and improvements would not occur without them.
Rating: 8.7/10. From 3 votes.
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