IT & Digital
Individual or Team Nomination?
In these challenging times, nominators were asked to show how the nominee had demonstrated the following qualities:
- Exceptional work ethic - going above and beyond their job description, especially in the past 12 months.
- Outstanding achievement/s in work or outside of the organisation where relevant.
- Drive for innovation and proactive leadership in these challenging times.
- High level of interpersonal skills, such as kindness, empathy, loyalty and thoughtfulness to staff and patients.
- A resilience considering Covid to their role and to the health and wellbeing of their colleagues.
Nominee's story :
I am thrilled to endorse Nasser, an outstanding individual within our Health Informatics Service, for his exceptional contributions, leadership, and dedication. In my view, Nasser not only meets but surpasses the demanding criteria for recognition, making him exceptionally deserving of the award.
Nasser's qualities set him apart, aligning seamlessly with the high standards set by previous award recipients. His remarkable ambitions, intellectual acumen, and numerous accomplishments make him an exemplary candidate. Beyond his professional achievements, Nasser consistently demonstrates compassion and sensitivity in his interactions with colleagues.
What distinguishes Nasser is his remarkable ability to prioritize others despite his demanding schedule, coupled with a delightful sense of humour that lightens the work atmosphere. His adept management of challenging situations showcases strong leadership skills, notably evidenced in his facilitation of new staff inductions. Nasser imparts essential knowledge about IT roles, setting a high standard of care and professionalism.
Promoted from an IT Analyst to a supervisor, Nasser has formulated systems and procedures that have garnered my utmost admiration. His respect for everyone, coupled with his organizational skills, underscores his commitment to excellence. Notably, during a period of significant team turnover, he stepped up admirably, maintaining service levels in the absence of an IT Manager. His tireless work ethic, hands-on approach, and adept handling of challenges exemplify his dedication to the team.
Beyond the call of duty, Nasser consistently exhibits Trust values of simplicity, integrity, and caring. His unparalleled phone manner and customer service skills, coupled with a determination to resolve issues promptly, have earned him the name "Star" among colleagues. He adeptly navigates technology intricacies, breaking down jargon to make IT comprehensible for all team members.
Nasser has not only completed his Apprenticeship Scheme but has also utilized programming skills to create an interactive puzzle app benefiting the Learning Disability Service. His outstanding team management has earned him nominations for Employee of the Year and apprenticeship awards, showcasing recognition even from higher-ranked associates.
In addition to his operational achievements, Nasser has implemented innovative solutions such as the IT dashboard and Cherwell for efficient ticket logging. His initiative in creating an image bank website for the Learning Disability Service, incorporating AI, demonstrates his commitment to leveraging technology for societal benefit.
Nasser's impact extends beyond his accomplishments. He serves as a motivational force, inspiring colleagues to set objectives, enroll in apprenticeships, and define career pathways. His commitment to creating a supportive work environment, particularly during the challenges posed by the COVID pandemic, sets a standard for others to emulate.
As we navigate post-COVID recovery, recognizing and rewarding outstanding contributions becomes imperative. Nasser stands as a shining example of dedication, professionalism, and compassion within our Health Informatics Service.
In closing, Nasser is undeniably the superstar of our trust. His commitment to our collective success, coupled with genuine care for colleagues' well-being, renders him a true unsung hero. I take great pride and consider it a privilege to have him as a valued member of our team.