The Only National Awards For Non-Medical / Non-Clinical NHS Staff & Volunteers


Award Category:

Volunteer of the year

Individual or Team Nomination?


Qualifying Qualities

In these challenging times, nominators were asked to show how the nominee had demonstrated the following qualities:

  • Exceptional work ethic - going above and beyond their job description, especially in the past 12 months.
  • Outstanding achievement/s in work or outside of the organisation where relevant.
  • Drive for innovation and proactive leadership in these challenging times.
  • High level of interpersonal skills, such as kindness, empathy, loyalty and thoughtfulness to staff and patients.
  • A resilience considering Covid to their role and to the health and wellbeing of their colleagues.

Nominators Answer

Nominee's story :

When Robbie Graham stepped foot inside Hillsborough Football Stadium in Sheffield in April 1989 to support his beloved Liverpool FC in an FA Cup Semi-Final against Nottingham Forest, he had no clue that he was about to be involved in a major incident that would change his life forever. After leaving school Robbie attended university where he studied Electrical Engineering but the incident at Hillsborough, which led to the tragic death of 97 football fans, left him with severe life-changing injuries which meant he had to rebuild his life and find a new career-path. After several years of treatment and care for his injuries, Robbie was able to restart his education, attending college to study Health and Social Care. With his typical determination and courage, he completed his studies but due to his injuries sustained on that horrendous day in Sheffield that affected so many people’s lives he was unable to go into full-time employment. Despite that he wanted to do anything he could to help others and he looked into offering his services as a volunteer and took the decision to join a disabled charity with links to a number of organisations throughout the country who could help him undertake work. Through that partnership he joined the NHS as a volunteer within the portering team at Ormskirk District General Hospital in 2004 and for the last 19 years has worked four days a week assisting with several important portering roles during his shift including jobs such as delivering the post, helping his colleagues in X-Ray with transfers and supporting the Trust’s busy Pharmacy team. Robbie’s boss, Logistics & Portering Manager Terry Kelly, said Robbie has provided a massive support to his team and is valued and loved by everyone he works with. Terry said: “To put things simply we couldn’t do without him. He is a valued member of our team and is selfless in his approach. “He is the first to offer help to anyone and still enjoys his role as if it was his first day. He is a massive help within our team and his hard work and dedication does not go unnoticed. “Greeting everyone he comes across with his cheery disposition, he is a great example to us all and one we should all respect and admire. He is a credit to himself and the Trust and is a pleasure to have on the team.”
Rating: 9.5/10. From 2 votes.
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