The Only National Awards For Non-Medical / Non-Clinical NHS Staff & Volunteers


Award Category:

Corporate Services

Individual or Team Nomination?


Qualifying Qualities

In these challenging times, nominators were asked to show how the nominee had demonstrated the following qualities:

  • Exceptional work ethic - going above and beyond their job description, especially in the past 12 months.
  • Outstanding achievement/s in work or outside of the organisation where relevant.
  • Drive for innovation and proactive leadership in these challenging times.
  • High level of interpersonal skills, such as kindness, empathy, loyalty and thoughtfulness to staff and patients.
  • A resilience considering Covid to their role and to the health and wellbeing of their colleagues.

Nominators Answer

Nominee's story :

The Wrightington Wigan and Leigh Teaching Hospitals NHS Foundation Trust's HR Business Services team have been together, working alongside each other for many years. As the organisation has grown resource has been become very limited but they've remained positive, motivated and completely committed to the organisation and each other. They've seen many senior management and Executive changes, including within HR, but have provided consistency and enthusiasm, rolling with the changes and new priorities. During the pandemic, the team immediately responded to the request that all junior members of the team supported the Trust by learning to become Mask Fit trainers - a complete change from their daily role. They did this willingly to support our front line staff. The rest of the team, designed and support managers to risk assess over 7000 staff, advising on actions for those who had increased risk of contracting the virus. The HR team worked hours for days in excess of their contracted hours to advise employees and managers who were at their most vulnerable, designing guidance, publishing documentation to support and assist and offering the time to just listen and the shoulders to take on their emotions. They also worked with managers when the governments regulations required any staff who had not opted to be vaccinated to support redeployment and prepare for possible actions that could have included dismissing valued and long serving NHS workers. The emotions at this time were high and they provided the consistent, balanced and supportive shoulder of support. Coming out of the pandemic has been a significant challenge for the team, as resource is low and there is no funding to increase, but the expectations are even higher to support the Trust to recover and support our community of patients, whilst also acknowledging and supporting the response to the ongoing medical industrial action. This team quietly continuing, whilst supporting each other to keep team spirit, motivation and always being professional and accountable. They embrace the values and behaviours of the Trust and the NHS each and every day. It's an honour to work with them and alongside them - they are a credit to themselves, their leaders, the Trust and the NHS.
Rating: 7.5/10. From 2 votes.
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