The Only National Awards For Non-Medical / Non-Clinical NHS Staff & Volunteers


Award Category:

Corporate Services

Individual or Team Nomination?


Qualifying Qualities

In these challenging times, nominators were asked to show how the nominee had demonstrated the following qualities:

  • Exceptional work ethic - going above and beyond their job description, especially in the past 12 months.
  • Outstanding achievement/s in work or outside of the organisation where relevant.
  • Drive for innovation and proactive leadership in these challenging times.
  • High level of interpersonal skills, such as kindness, empathy, loyalty and thoughtfulness to staff and patients.
  • A resilience considering Covid to their role and to the health and wellbeing of their colleagues.

Nominators Answer

Nominee's story :

The Graphic Design Team, comprising Sarah Waines and Stephen Shaw, is a deserving nominee for the Unsung Hero Award at the South West Yorkshire Partnership NHS Foundation Trust. In their roles as graphic designers, they have consistently demonstrated exceptional dedication and talent, contributing significantly to our Trust's mission. At the forefront of their achievements is dedication in maintaining and elevating the NHS brand. Although part-time, Sarah and Stephen have consistently demonstrate outstanding creativity, effectively steering the design team. Their emphasis on accessibility in design has played a pivotal role in creating materials that resonate with a diverse audience, aligning with the Trust's commitment to improving health. In the year 2023, the Graphic Design Team, produced over 800 graphic design jobs. This included a diverse range of projects, from brochures to videos, highlighting their capacity to handle a substantial workload with finesse and creativity. Their ability to deliver exceptional results at short notice is always noticed, ensuring the timely distribution of crucial information to both staff and patients in the fast-paced NHS environment. A testament to their impact is the following quote we received recently from a Trust employee to the manager: " The Graphic Design Team is fantastic. They have been so supportive with my design stuff that has been a real pain to put together. The design on the consultation document has also been really well received " This recognition is just one example demonstrating positive and collaborative spirit that Sarah and Stephen bring to the workplace, creating an environment for effective teamwork. Beyond their design talent, the Graphic Design Team's contributions align with the Trust's strategic objectives. They actively participate in improving the use of resources, showcasing a commitment to spending money wisely and increasing value. Their efficiency and creativity translate into tangible savings for the Trust, demonstrating fiscal responsibility, always questioning each pound spent in todays’ challenging economic climate. Moreover, Sarah and Stephen are contributors for digital improvements, embracing technology and digital tools to enhance the efficiency of design processes. This aligns seamlessly with the Trust's vision to be outstanding in a modern health and care system. They are invaluable assets to the Trust, delivering quality materials at speed which have impact and are received well by both colleagues and service users. They have also both been instrumental in developing our accessibility policy and have developed easy read, easier read and other accessible information. Their commitment to equality, diversity and accessibility helps us to achieve the accessibility standard. All of this is done with professionalism, compassion and a friendly nature. They are well respected both internally and externally, and contribute immensely to the reputation of the team and the Trust. Without them and their positive can-do attitude we would not be as effective or as productive. They often work behind the scenes and are true unsung heroes.

Supporting Documents

Please click on the documents below to view the supporting documents.

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