The Only National Awards For Non-Medical / Non-Clinical NHS Staff & Volunteers


Award Category:

Estates & Ancillary

Individual or Team Nomination?


Qualifying Qualities

In these challenging times, nominators were asked to show how the nominee had demonstrated the following qualities:

  • Exceptional work ethic - going above and beyond their job description, especially in the past 12 months.
  • Outstanding achievement/s in work or outside of the organisation where relevant.
  • Drive for innovation and proactive leadership in these challenging times.
  • High level of interpersonal skills, such as kindness, empathy, loyalty and thoughtfulness to staff and patients.
  • A resilience considering Covid to their role and to the health and wellbeing of their colleagues.

Nominators Answer

Nominee's story :

Rob Clegg is a Capital Development Engineering Manager here at the Northern Care Alliance NHS Foundation Trust (NCA) and is responsible for assurance of the mechanical / electrical designs of major capital projects. Much of what Rob does flies under the radar, and he is far too modest to shout about it. However, he’s one of the biggest unsung heroes in the Estates & Facilities department. Rob’s background is a mechanical engineer, and it’s his attention to detail and his work ethic which really singles him out. Rob has a “can do” – or even “will do” – attitude and is always happy to help, whether it’s something that falls within his job description or not. In the last twelve months, the NCA has commissioned two major capital developments – the Greater Manchester Major Trauma Hospital (GMMTH) at Salford Royal, and the Hulton Building at Oldham. Rob has not only been instrumental in supporting the commissioning of these buildings from a mechanical and electrical perspective, but went above and beyond in relation to driving snagging processes and holding contractors to account. On the GMMTH scheme – a project that he had not been involved with 6 months before handover – Rob identified a number of mechanical faults and worked with the contractor to identify and resolve these. Perhaps most critically, he identified an error in the contractor’s interpretation of the fire strategy which could have had put patients at risk if it had not been resolved. Rob has led on a review of fire door efficacy across the building, and even brought his own drone to site in order to survey the installation of the building’s cladding. It is not unfair to say that without Rob’s support, the GMMTH would have been delivered to a much lower level of quality than it has been. As you can see, Rob doesn’t just stick to mechanical problems. He’s keen to learn more and become involved in other areas. He’s recently undertaken a qualification in fire regulations, he is fast becoming an expert in different types of doors. He’s even involved himself in elements of interior design. But most critically of all, he has the patient focus at heart. Whilst his role is very much “back of house” he always engages with clinical colleagues to understand the impact of the projects that we do and ensures that whatever work he’s involved with has the end user squarely in mind. Stakeholders – both “shop floor” and senior management – recognise Rob as a safe pair of hands. He is the epitome of an unsung hero. Testimony: “I have always found Rob solution focused. He is persistent in his quest to find an answer to design problems when others have but the challenge in the ‘too difficult box.’ In addition, his ability to explain highly technical issues to those who have no knowledge of engineering is also excellent.” – Director of Finance, Rochdale Infirmary
Rating: 6.0/10. From 2 votes.
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