The Only National Awards For Non-Medical / Non-Clinical NHS Staff & Volunteers


Award Category:

IT & Digital

Individual or Team Nomination?


Qualifying Qualities

In these challenging times, nominators were asked to show how the nominee had demonstrated the following qualities:

  • Exceptional work ethic - going above and beyond their job description, especially in the past 12 months.
  • Outstanding achievement/s in work or outside of the organisation where relevant.
  • Drive for innovation and proactive leadership in these challenging times.
  • High level of interpersonal skills, such as kindness, empathy, loyalty and thoughtfulness to staff and patients.
  • A resilience considering Covid to their role and to the health and wellbeing of their colleagues.

Nominators Answer

Nominee's story :

The PIA team are one of the most reliable, hardest working teams that I have had the privilege of working with. Each and every one of them brings so much value to the team, they have a massive, varying set of skills and do so much to help the training team be the best it can be. Reese, Phil, Dave, Dean, Coirle, Mica, and James are all assets to the Trust. They have helped us clinical systems trainers massively in the delivery of huge IT projects with very little time and preparation, yet everything was delivered to a high quality and is much appreciated by all staff. The PIAs not only help the training team, but they are integral to maintaining the comfort of clinical teams during highly stressful times, just recently they have taken in their stride the implementation of an entirely new Maternity System that was rolled out during one of the busiest times of year. They are always a friendly face and are quick to help any of their colleagues across the Trust; no questions asked. Personally speaking, each of the PIAs has helped me settle into my role hugely, either through showing me the ropes and helping me with different systems and technologies, answering a mountain of questions, or lending a friendly ear when needed. Each of the PIAs are outstanding in and of themselves, and they are led by an equally outstanding Team Leader. Reese has staff wellbeing at the forefront of her mind, continually driving different initiatives to ensure the whole of DTT are happy and healthy both in and outside of work. She leads each day with kindness and compassion, and when things can be stressful, she is quick to help spin them in a positive light. Whether it be ensuring the team has a water cooler, getting the team up and moving, or simply checking in on everyone, Reese is an excellent example of what NHS leadership should look like. The PIAs are always looking at ways the team, department, and Trust can be improved. They continually think of ways to be innovative and change our ways of working for the better. For example, looking at ways e-Learning tools can be utilised so that end users can get the most out of them. They listen to staff and really take their feedback on board, even going out of the scope of their own roles to help. Another example of this being the offer of drop in sessions, so that any staff who struggle with IT can sit with them informally and get the support they need without the stress of taking too much time away from their duties. Overall, the PIAs are working examples of NHS values. They are respectful, helpful, kind, compassionate and do their utmost to ensure the Trust is able to best support patient care. Although the whole of DTT are awesome, I think the PIAs are extremely deserving of the unsung hero awards, as that is what they truly are - unsung heroes!
Rating: 8.3/10. From 3 votes.
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