The Only National Awards For Non-Medical / Non-Clinical NHS Staff & Volunteers

Terms and Conditions and Data Privacy

Nominations for the 2024 Unsung Hero Awards are not currently open. 

All completed nominations will be acknowledged online at the time of submission and a confirmation email will be sent containing details of your submission/s. Please check all details of your confirmation email/s and contact us if you have any queries.

The Unsung Hero Award reserves the right to extend the closing deadline or amend award categories accordingly. The organisers reserve the right to publish submissions from the winners and shortlisted entrants for PR & Social Media purposes. Where certain information is sensitive, such as budget figures, or personal details, please mark ‘not for publication’ within the text. Winning case studies may be used in post-event materials to promote best practice.

An independent panel of judges review and score entries remotely to create the desired shortlist. All judges pre-scores are combined at the point of completion, and the highest three scoring nominations will determine the shortlist. 

The judges’ decision is final and no correspondence or discussion will be entered, or feedback given regarding the selection of shortlisted nominations. The winners of the selected categories will be decided by the judging pane.

Data Privacy Policy

We are committed to protecting your privacy and we comply with the General Data Protection Regulation (GDPR) from 25th May 2018. This Privacy Policy outlines how your personal information is treated and forms part of our Terms and Conditions. The purpose of this policy is to help you understand what information we collect, how we use it and what choices you have about it.

How your information is collected.

The Unsung Hero Awards is the “controller” of this information. This means that we at Unsung Hero Awards decide how your personal information is used and the ways in which it is processed. The online entry form is hosted and provided by ourselves and no third party is involved in capturing data. 

What information do we collect?

When you complete an application form on our website (as a nominator) we ask that you provide your name, e-mail address, postal address and your telephone number/s. This information is collected and stored on a secure password protected database and is retained for the year of the awards, so that we can contact you easily.

How do we use your information?

Any personal data relating to you will be retained and used by us in accordance with GDPR legislation and this Privacy Policy. We use the information collected from you to administer the Awards process, such as application queries, shortlisted allocation, Trust visit arrangements, promotion of nomination processes and to notify you of the outcome of your application. We may use your personal information to communicate with you, for record keeping purposes, to track the activity on our site, to publish trends and/or to improve usefulness and content of the website or application process. We will also undertake direct marketing to you (and the contacts you provide as part of the application), or issue communications with respect to judging outcomes, in-house marketing materials and site promotional visits. In summary, we have a legitimate interest to use the information to provide a service to you, and to the contacts you have provided as part of the application process.

We do not sell, trade or rent your personal information to other parties.

Website Cookies

Cookies are small text files that a web site transfers to a site visitor’s hard disk or browser for added functionality, or for tracking website usage. We do not use cookies to gather personal information, such as a person’s name or e-mail address. In order to measure the effectiveness of our on-line presence, the Unsung Hero Awards website may use cookies to identify repeat visitors to our site and to determine the path visitors take on our site. Any information gathered by the use of cookies is compiled on an aggregate, anonymous basis.

Use of cookies is an industry standard and many websites use them. If you do not wish to receive cookies, or want to be notified of when they are placed, you can set your web browser to do so, if your browser so permits.

Choices you have about your information

Our goal is to give you simple and meaningful choices regarding your information. Should you wish to delete your entry you can do so via your personal portal, and / or via Mailchimp once contacted for marketing purposes. 

How long we will keep your information

We keep your information only as long as we need to, to provide you with Unsung Hero Awards news, updates and communications, in order to fulfil our business service for the purposes described in this policy. Should you receive an e-newsletter (via Mailchimp) or other communication from us, you can unsubscribe at any time via the link provided at the bottom of the email.

Your Options

You have options in relation to the information that we store. To exercise these options, please contact us at

  • Access the information we hold about you. If applicable we will share this information with you within 5 working days of you contacting us.
  • Have your information corrected or deleted. You can update your information via your personal portal. If you have problems updating the information, or if you would like us to delete it, please contact us.
  • Object to us processing your information. You can ask us to stop using your information, including when we use your information to send you newsletters, marketing emails and / or on Social Media. If you opt out of receiving messages from us, we may still send you direct emails or updates about your account. We only send you marketing material if you have agreed to it, but if you’d rather we don’t, you can easily unsubscribe at any time.
  • Complain to a regulator if you feel we haven’t complied with the Data Protection laws.

Should you have any queries about this policy or how it affects you, please contact us

Community Interest Company

Unsung Hero Awards is a Community Interest Company Registration 11383972.

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