The Only National Awards For Non-Medical / Non-Clinical NHS Staff & Volunteers

Terms and Conditions and Data Privacy

Nominations for the 2019 Unsung Hero Awards are now closed.

All completed nominations will be acknowledged online at the time of submission and a confirmation email will be sent containing details of your submission/s. Please check all details of your confirmation email/s and contact us if you have any queries.

The Unsung Hero Award reserves the right to extend the closing deadline or amend award categories accordingly. The organisers reserve the right to publish submissions from the winners and shortlisted entrants for PR & Social Media purposes. Where certain information is sensitive, such as budget figures, or personal details, please mark ‘not for publication’ within the text. Winning case studies may be used in post-event materials to promote best practice.

Judges review and score entries remotely, to nominate their desired shortlist. All judges pre-scores are combined and the highest scoring nominations will determine the shortlist. The shortlist will be announced on 7th January 2019 and the winners will be announced at the Gala Ceremony on the 1st March 2019.

The judges’ decision is final and no correspondence or discussion will be entered, or feedback given regarding the selection of shortlisted nominations. The winners of the selected categories will be decided by the judging panel, except the Special Mention Award, which will be decided by an audience vote on the night of the award ceremony.

If you would like to speak about your entry please contact the UHA Team: 0161 509 1255 /

Data Privacy Policy

We are committed to protecting your privacy and we comply with the General Data Protection Regulation (GDPR) from 25th May 2018. This Privacy Policy outlines how your personal information is treated and forms part of our Terms and Conditions. The purpose of this policy is to help you understand what information we collect, how we use it and what choices you have about it.

How your information is collected.

The Unsung Hero Awards is the “controller” of this information. This means that we at Unsung Hero Awards decide how your personal information is used and the ways in which it is processed. The online entry form is hosted and provided by third party suppliers Don’t Panic Projects and Fluid Digital, on behalf of Unsung Hero Awards.

What information do we collect?

When you complete an application form on our website (nominator, nominee, newsletter subscriber, brochure downloads), we ask you to provide your name, e-mail address, postal address and your telephone number(s). This information is collected and stored on a secure password protected database and is retained so that we can contact you easily.

Other personal information provided by you (name, address etc.) is used to contact you or for the purposes of merchandise/certificate/brochure delivery.

How do we use your information?

Any personal data relating to you will be retained and used by us in accordance with GDPR legislation and this Privacy Policy. We use the information collected from you to administer the Awards process, such as application queries, shortlisted allocation, assessment visit arrangements, and promotion of nomination processes and to notify you of the outcome of your application. We may use your personal information to communicate with you, for record keeping purposes, to track the activity on our site, to publish trends and/or to improve usefulness and content of the website or application process. We will also undertake direct marketing to you (and the contacts you provide as part of the application) or issue communications with respect to judging outcomes, brochure advertising and site promotional visits. In summary, we have a legitimate interest to use the information to provide a service to you, and to the contacts you have provided as part of the application process.

Limited personal information provided by nominators (name, email address and contact telephone number) are shared with other assessors and applicants as part of the assessor allocation/judging process. This again is solely for the purpose of conducting our business and service.

We do not sell, trade or rent your personal information to other parties.

Website Cookies

Cookies are small text files that a web site transfers to a site visitor’s hard disk or browser for added functionality, or for tracking web site usage. We do not use cookies to gather personal information such as a person’s name or e-mail address. In order to measure the effectiveness of our on-line presence, the Unsung Hero Awards website may use cookies to identify repeat visitors to our site and to determine the path visitors take on our site. Any information gathered by the use of cookies is compiled on an aggregate, anonymous basis.

Use of cookies is an industry standard and many web sites use them. If you do not wish to receive cookies, or want to be notified of when they are placed, you can set your web browser to do so, if your browser so permits.

Choices you have about your information

Our goal is to give you simple and meaningful choices regarding your information. Should you wish to delete your entry, please notify us via email at and we will remove it from our system within 5 working days.

How long we will keep your information

We keep your information only so long as we need it to provide you with Unsung Hero Awards news, updates and communications in order to fulfil our business service for the purposes described in this policy. Should you receive an e-newsletter or other communication from us, you can unsubscribe at any time via the link provided at the bottom of the email.

Your Options

You have options in relation to the information that we have about you described below. To exercise these options, please contact us at

  • Access the information we hold about you. We’ll usually share this with you within 30 days of you asking us for it.
  • Have your information corrected or deleted. You can update your information. If you have problems updating the information or if you would like us to delete it, contact us.
  • Object to us processing your information. You can ask us to stop using your information, including when we use your information to send you newsletters or marketing emails and in Social Media. If you opt out of receiving these messages from us, we may still send you direct emails or updates about your account. We only send you marketing material if you’ve agreed to it, but if you’d rather we don’t, you can easily unsubscribe at any time.
  • Complain to a regulator if you feel we haven’t complied with the Data Protection laws.

Should you have any queries about this policy or how it affects you, please contact us at

Community Interest Company

Unsung Hero Awards is a Community Interest Company Registration 11383972.